Jardine Restaurant Group (JRG), a member of the Jardine Matheson Group, is one of the leading food and beverage groups in Asia. Headquartered in Hong Kong, JRG employs more than 25,000 people who share the passion for food, bringing simple joys of food with delightful experience to customers. Our passion, agility and innovation have helped us successfully broaden our portfolio and geographical footprint. The Group operates over 1,000 outlets under the KFC, Pizza Hut and PHD brands in Hong Kong, Macao, Myanmar, Taiwan, and Vietnam.

We are guided by our three core values agility, customer-centricity, and empathy (ACE), they are the guiding principles that help us navigate through the rapidly changing and hyper competitive market environment: We cultivate an adaptive and resilient spirit, foster empowerment and innovation that creates growth; We strive to bring the joy of food and beverages for people to love, with the best possible customer experience; We endeavour to be people-centric, respect differences while we collaborate, and aim to bring a positive impact to our world, sustainably.

Responsibility:

• Accountable for delivering user-centered digital projects across various sales channels, including digital apps, websites, e-commerce, and cross-media platforms, ensuring they are completed within the defined scope and schedule.
• Established project schedules, managed activities, determined priorities, and drove the resolution of issues or defects while coordinating and aligning internal resources, stakeholders, and third-party vendors to achieve business objectives and milestones.
• Collaborate closely with business users to gather digital requirements and translate them into desirable front-end UI/UX designs. Convey design thinking into a visualizable plan that includes information architecture, interactive prototypes/mock-ups, customer journey and workflows.
• Develop and review business requirement documents to ensure alignment between business users and the digital team, facilitating seamless collaboration with other technology cross-functional teams.
• Manage testing activities by creating test plans, developing test cases, ensuring comprehensive testing coverage, and conducting tests as necessary. Maintain communication with business users and stakeholders during UAT.
• Monitor and manage project progress and performance, ensuring effective resource management to achieve project objectives. Provide alternative or workaround solutions when necessary to ensure project success.
• Identify, mitigate, and resolve risks across all projects while maintaining effective communication with stakeholders regarding project progress, risks, and issues. Escalate critical issues to management when needed.
• Responsible for managing project deliverables while ensuring quality assurance throughout the project lifecycle. Stay up-to-date with the latest technological trends and provide recommendations for relevant digital business applications.

Requirements:

• Degree in Information Technology, Computer Science, Marketing, or a related field.
• A minimum of 5 years in Digital App project management. Experience in CRM, Data-Driven Marketing, and Adtech/martech is highly desirable.
• Expertise in project scoping, risk management, analytical thinking and problem-solving, with the ability to effectively multitask across projects.
• Fluency in English and Cantonese is essential. Proficiency in Mandarin is considered a plus.
• Strong interpersonal skills, with the ability to communicate effectively and collaborate with in-house teams, remote teams, and third-party vendors.
• Proactive, detail-oriented, and capable of delivering high-quality results under tight deadlines.

What we need:

Apply online with your CV and a cover Letter highlighting your experience, skills, and achievements.

Jardine Restaurant Group is responsible for ensuring that all personal information collected from each Candidate presented to Jardine Restaurant Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice.

To find out more about Our Businesses and Our People, please visit our website https://www.jrg.com/