At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description U.S. Bank is hiring a Product Manager to build the roadmap for continuing to digitize client onboarding. This role involves identifying unmet customer needs, surfacing insights, and laying groundwork to deliver on product strategy. You will work closely with business line stakeholders, UX, research, risk, and technology partners to shape ideas into revenue-driving deliverables. About the team: Our digital transformation team is part of the Product team within Corporate Payment Systems (CPS). We focus on enhancing business client experiences through digital DIY capabilities and seamless integration. In this role you will: Discover & Define * Drive research sprints, discovery workshops, and stakeholder interviews to scope and define features that help small business thrive in a digital world * Use customer feedback, behavioral data, and competitive analysis to identify problems worth solving * Create and maintain a consistent set of product artifacts that brings clarity to ambiguous problem spaces (e.g., journey maps, opportunity maps, problem statements, backlog management) * Inform the strategic roadmap to deliver a top-tier digital application for the business users Collaborate & Align * Align stakeholders across lines of business and functions * Lead planning for both discovery and delivery cycles, ensure teams stay on track, and help prioritize what's next * Partner with product managers, researchers, and designers to define discovery goals and scope * Work with cross-functional teams to frequently deliver proof-of-value features into the hands of our clients Lead * Build shared understanding across teams to support product strategy and CapEx decisions * Influence backlog, roadmaps and resource planning with evidence-based insights * Define product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery * Lead product delivery across product teams including agile, design, engineering, risk, and technology leadership What You bring - the successful candidate will demonstrate: * Knowledge of Corporate Payment client needs and experience in banking, fintech, or business software * Product management experience * Excellent communication and facilitation skills-able to bring order to ambiguity * Experience building digital products in an Agile environment * A strategic mindset with the ability to connect dots across business, tech, and customer needs. Basic Qualifications * Product Management experience * A general understanding of the Payments Industry Preferred Skills and Experience * Understand the connections between parts of the product model that impact performance; Plan and design solutions that use resources effectively to achieve business goals through key performance indicators, design systems, service blueprints, and reusable principles. * Knowledge of the ServiceNow platform. * Predict changes in market priorities and customer needs, both internal and external, while consistently providing value. * Maintain a strong focus on the customer to create strategies that ensure positive experiences with the organization's products and services at all touchpoints. * Be familiar with Agile methodologies, including processes, tools, and techniques for assessing and managing risk; apply risk management knowledge appropriately in various scenarios. Hybrid/flexible schedule The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00 - $154,990.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.