Forbes Australia is the premier media brand for entrepreneurial success, igniting conversations with Australia’s most influential leaders and changemakers across print, digital, video, thought leadership, and events.

We are seeking a Digital focused Client Services Executive to support our commercial team by managing client relationships, tracking advertising performance, delivering strategic insights, and building compelling sales decks. You will play a critical role in ensuring advertisers achieve their campaign goals through detailed reporting, data analysis, and high-level client engagement.

Key Responsibilities

• Client Campaign Success: Ensure clients receive exceptional service post-sale, managing all campaign deliverables across print, digital, video, and events.
• Campaign Performance & Insights: Track key campaign metrics (impressions, engagement, conversions, ROI) and translate them into actionable insights for clients.
• Strategic Client Reporting: Create and present performance reports that demonstrate campaign success, offering recommendations for optimization and upselling.
• Building Sales Decks & Client Proposals: Collaborate with the sales team to develop visually compelling, data-driven sales presentations that support renewals and upsells.
• Stakeholder & Client Relationship Management: Act as the key post-sale contact for advertisers, ensuring ongoing client satisfaction and retention.
• Collaboration with Sales & Marketing: Work with internal teams to ensure campaigns are executed flawlessly and client expectations are met.
• Industry & Competitor Insights: Keep up with digital and print media trends, helping clients understand new opportunities and best practices.

Who You Are

• Proven experience in media, advertising, or digital marketing account management.
• Minimum 3 years of experience working for an American, UK, or Australian company.
• Strong marketing knowledge with an ability to analyze digital campaign performance data (Google Analytics, Meta Ads Manager, email marketing platforms).
• Experience in building sales decks or client presentations that translate data into compelling business insights.
• Highly detail-oriented with the ability to manage multiple clients and deadlines.
• Excellent client communication and relationship-building skills.
• Data-driven mindset – able to translate campaign metrics into actionable recommendations.
• Experience in digital marketing, or a media sales environment is required.

Why Join Forbes Australia?

• Work with a globally recognized prestigious media brand.
• Engage in exciting multi-platform advertising campaigns.
• Join a dynamic, high-performing sales, marketing, and editorial team.
• Be at the forefront of media innovation in print, digital, and events.