About the Role:

We are seeking a strategic and detail-oriented Digital Marketing Operations Manager to lead and inspire a cross-functional team within a dynamic digital marketing agency. This role plays a key part in driving operational excellence and creative alignment across digital marketing, influencer marketing, and creative teams. The ideal candidate is a strong leader with a deep understanding of digital marketing processes, project management, and cross-cultural collaboration—especially with stakeholders from China, Hong Kong, and Taiwan.

Key Responsibilities:

• Team Leadership & Collaboration: Supervise and guide a team of digital marketing, influencer marketing, and creative professionals. Promote a collaborative, high-performance team culture.
• Strategic Direction & Vision: Define the direction and vision for campaigns and projects, aligning them with client goals, brand identity, and audience insights. Requiring digital marketing knowledge such as SEO/SEM, Social Media Marketing, Influencer Marketing, and Paid Ads.
• Creative Strategy Development: Develop and implement digital and design strategies that elevate brand presence, drive client success, and foster innovation.
• Project Management: Oversee end-to-end campaign and project lifecycles—from ideation to execution—ensuring timely delivery, budget alignment, and top-tier quality standards.
• Resource Planning: Allocate and manage resources effectively, including budgets, tools, and team capacity, to support seamless project execution.
• Quality Assurance: Implement and maintain quality control processes to ensure accuracy, consistency, and adherence to brand guidelines across all deliverables.
• Market Awareness: Stay updated on digital trends, market shifts, and competitor activities to keep creative and strategic output ahead of the curve.
• Stakeholder Engagement: Understand project requirements clearly and communicate effectively with regional stakeholders, addressing feedback and aligning expectations.
• Performance Management: Conduct regular performance evaluations, provide coaching, and identify opportunities for growth and development within the team.

Requirements:

• Minimum of 3 years’ experience working in a digital marketing agency, with a strong understanding of agency workflows and client management.
• Proven leadership and people management skills.
• Solid understanding of digital marketing tools, creative processes, and influencer marketing.
• Proficiency in Mandarin is mandatory for communication with stakeholders from China, Hong Kong, and Taiwan.
• Excellent organizational, communication, and problem-solving skills.
• Strong attention to detail and commitment to delivering high-quality work on time and within budget.
• Experience managing cross-functional teams and leading creative projects from start to finish.

How to Apply:

If you’re keen to apply or believe you possess the right skills, kindly submit your application for this role. If you’d like to have a personal conversation about your career prospects, feel free to reach out to [email protected] for more details.