• Permanent Full Time, 38hr week
• Generous Salary & Salary Packaging options, including novated leases
• Location: Fortitude Valley with hybrid and flexible working arrangements

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. Our passion drives us to leverage digital innovation and technology to revolutionise the water industry. Join us in shaping our digital future, making a lasting impact, and transforming our teams. And it's why we need people like YOU. Come and shape our future with us and make a real and lasting impact across our teams.

Your opportunity:

Our Digital Applications Delivery team are seeking a proactive Digital Applications Project Manager to join their team.

Digital & Information is responsible for digitally enabling Urban Utilities today while transforming our future capabilities to enhance digital services for our customers, community, and people. We drive Urban Utilities’ digital & data strategy, oversee the digital portfolio, and manage IT, OT, data centre, IoT, cyber security infrastructure, system administration, network operations, and support services.

Reporting to the Digital Applications Program Lead, the Project Manager is responsible for the successful delivery of a diverse range of digital application projects, COTS, and user facing solutions across Urban Utilities IT, OT, and IoT environments. This role involves contributing to all aspects of project execution, including planning, budgeting, scheduling, and resource allocation for projects.

Working collaboratively with cross-functional teams, this role is responsible for ensuring projects are completed on time, within scope, and within budget while meeting quality standards. You will achieve this by applying best practices in project management methodologies, risk management, and stakeholder communication that align with Urban Utilities' objectives and business requirements.

You will contribute to and maintain project plans that provide the foundation for transparent and accurate reporting on project progress, risks, and outcomes. In doing so, you will support continuous improvement in project management processes, tools, and techniques.

Success in this role will be measured by the timely and cost-effective delivery of projects, the quality of project outcomes, and the overall contribution to the organisational success of Urban Utilities.

About you:

• Experience: Minimum 5 years’ experience in Project Management. Extensive experience in delivering a variety of complex ICT application projects, COTS, and user facing solutions.
• Project Management Expertise: Strong proficiency in PRINCE2, and familiarity with Agile and Waterfall methodologies. Expertise in project planning, budgeting, scheduling, resource management, vendor management and handling multiple projects.
• Project Governance & Documentation: Experience in delivering projects within formal project governance methodologies and frameworks. Proficient in project monitoring, risk management, quality assurance, management reporting and maintaining project documentation.
• Leadership & Collaboration: Ability to lead project teams, optimise resources, and collaborate across cross-functional teams.
• Commercial & Strategic Acumen: Strong financial control, efficiency, and value-driven decision-making skills. Experience in delivering to corporate strategic outcomes.
• Customer & Safety Focus: Commitment to continuous improvement, safety, and exceptional customer service.
• Communication & Stakeholder Engagement: Excellent communications skills with the ability to convey complex ICT concepts to non-technical stakeholders.
• Adaptability & Integrity: Agile, innovative, and values-driven, with strong decision-making and problem-solving skills.
• Industry Experience: Experience in asset-intensive sectors, with water utilities experience highly regarded.
• Qualifications: Bachelor's degree in Project Management or other relevant subject areas and PRINCE2 certification highly regarded.
• Security Clearance: May be required depending on the role.

Performance of ‘on call’ duties are an inherent requirement of this role. This requires that the employee must be available to be on-call and to attend to work matters, both in person and remotely, outside of normal working hours, including evenings, weekends and public holidays, as reasonably required to fulfill the requirements of the position. The days, times, duration and frequency of on call arrangements may be subject to change, including at short notice, as required by Urban Utilities’ operational needs as applying from time to time. At all times whilst on-call, you must be fit for duty, contactable, and able to respond, including the ability to physically attend if required, to the operational needs of the business within a reasonable timeframe and in a safe manner.

At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We’d still encourage you to apply as we we’re looking for the right human being for this role - it’s about so much more than ticking all the boxes!

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:

• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
• Generous Salary Packaging options, including novated leases
• Corporate discounts across Health insurance, technology and more
• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

Visit our website to learn more about us at www.urbanutilities.com.au

How to apply

Click on the ‘Apply” to complete your application.

Please note: applicants may be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at [email protected]

Job advertisement closes 8th May 2025