As part of the Digital Success team at Aqua Security, you will contribute to our goal of scaling customer adoption and success through a hybrid approach of direct customer engagement and automated, data-driven digital programs. This role focuses on providing technical enablement and guidance to customers through a combination of one-on-one sessions, webinars, and scalable self-service resources. This position requires expertise at a Cloud Architect and DevOps Architect level to effectively design and deliver advanced technical solutions. Your success will be measured by the efficiency of customer onboarding, adoption rates, and technical enablement outcomes that help secure customer pipelines, infrastructure, and workloads in cloud-native environments.

Responsibilities:

• Serve as a trusted technical advisor to Aqua customers, providing guidance through direct customer meetings, webinars, and technical enablement sessions.
• Develop and maintain a library of technical enablement assets, including self-help guides, knowledge base articles, and architecture templates tailored to customer needs.
• Conduct interactive workshops and architecture reviews to ensure customers are effectively deploying and scaling Aqua’s solutions.
• Work collaboratively with the Digital Success Manager to design and implement scalable digital engagement strategies that complement direct customer interactions.
• Lead technical discussions with customers to address adoption challenges, troubleshoot issues, and design optimized solutions for their cloud-native security needs.
• Analyze customer feedback and usage data to identify gaps and design targeted enablement programs.
• Create and deliver self-paced learning paths while also supporting customers who require hands-on technical sessions to achieve their objectives.
• Proactively monitor customer adoption trends, helping identify opportunities for deeper engagement and technical improvement.
• Collaborate with Product Management, Engineering, and Customer Success teams to advocate for customers and address technical challenges or feature requests.

Skills and Knowledge:

• Strong knowledge of Cloud Native technologies such as Docker, Kubernetes, and public cloud platforms (AWS, Azure, GCP).
• Min. 10+ years of total experience and extensive experience as a Cloud Architect and DevOps Architect, with a proven ability to design and implement scalable, secure, and high-performing solutions.
• Expertise in technical consulting, with the ability to engage customers at various levels—from engineers to executives.
• Ability to balance one-on-one customer engagements with the creation of scalable digital success resources.
• Exceptional skills in translating complex technical concepts into actionable learning materials and hands-on guidance.
• Strong project management capabilities, with the ability to prioritize and meet deadlines in a dynamic environment.
• Excellent verbal and written communication skills, with a talent for creating impactful content for technical and non-technical audiences alike.

About Aqua:

Aqua Security is the pioneer in cloud native security. Founded in 2015, Aqua Security is a global late-stage scale-up and the largest pure play cloud native vendor. Aqua helps enterprises see and stop threats across every phase of the software development lifecycle, from dev to cloud and back.

If you’re ready for an exciting opportunity to dive into the hottest cybersecurity category, now is the perfect time to join Aqua! We are a global organization where every Aquarian can make a difference and make a big impact.” Aqua also offers great company culture, amazing colleagues, international travel, and lots more

!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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