Role Overview

We are looking for Lead DevOps Engineers to manage mission-critical cloud infrastructure for our customers globally. This role entails performing all actions required to maintain, enhance and ensuring smooth continuity of multiple production environments.

Responsibilities

Your responsibilities in this role will be centered around the following:

1. Run the production environment by monitoring availability and taking a holistic view of system health.
2. Provide predictive insights into the health of the system and suggest measures to optimize and safeguard against future abnormalities.
3. Build software and systems to manage platform infrastructure and applications.
4. Improve reliability, quality, and time-to-market of our suite of our cloud and on-prem software solutions.
5. Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
6. Provide primary operational support and engineering for multiple large-scale distributed infrastructure and related applications.

Requirements

This is an in-depth technical role with complete focus on the upkeep and betterment of the production systems. This role requires proven experience and the ability to handle all the aspects of the above goals. We’ll be evaluating your candidature on the following criteria:

1. 9+ years of experience and a proven track record of maintaining and supporting large scale infrastructure and cloud systems.
2. Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
3. Partner with development teams to improve services through rigorous testing and release procedures
4. Participate in system design consulting, platform management, and capacity planning.
5. Create sustainable systems and services through automation and uplifts.
6. Balance feature development speed and reliability with well-defined service-level objectives.

Technical Translation Of The Above

• In-depth and hands-on knowledge of automation technologies with extensive expertise in Terraform or Ansible.
• In-depth and hands-on knowledge of Linux and MySQL, programming and scripting using Bash, Python/alternate.
• In-depth knowledge of maintaining any on-prem cloud solutions like OpenStack/CloudStack/OpenNebula/vCloud etc.
• In-depth and hands-on knowledge of containers and container orchestration using Kubernetes.
• In-Depth and hands on knowledge on any monitoring system (Prometheus/Nagios/Zabbix/SolarWinds/ManageEngine etc.). Experience of implementing correlation and predictive analysis into monitoring of the systems.
• Hands on extensive experience of implementing, maintaining high availability systems. Ensuring backup and ensuring business continuity in a seamless manner.
• Thorough conceptual knowledge of distributed systems, storage, networking, SDN, SDS.

Bonus attributes that will help your application:

• Knowledge of CloudStack/Citrix CloudPlatform and involvement as an administrator/maintainer/committer/tester/support engineer.
• Data centre or ISP experience in a similar role.
• Knowledge of GPU based systems, Nvidia BCM, GPU Virtualisation techniques.
• Worked in supporting AI/ML workloads.