Fusion Data Intelligence Content Development aims to enable customers to fully leverage their data by offering top-tier out-of-the-box content as well as a very flexible customization framework. Within this organization, our team includes experts of Oracle Analytics and Fusion Data Intelligence committed to improving the product. We have a minimum bar for this role to either have or gain security clearance for Federal Government work. Clearance is a requirement for this position. Therefore the candidate must be a US citizen. We analyze incidents raised to the development team, mitigate them, take a step back to see the overall picture, and propose enhancements to the product in order to * Reduce the number of incidents * Reduce the time to resolution * Improve Oracle Support capabilities to find solutions by themselves * Improve customers capabilities to avoid the issue or find solutions themselves * Improve application performance * Improve integration between FDI and other Oracle products We also create POCs to prove the validity of our enhancement propositions. The candidate will collaborate with multiple Oracle development teams as well as Oracle Support. As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.