Job Description

Base Skills:

• Experience with cloud platforms (AWS, GCP). Utilize Infrastructure as Code (IaC) tools like Terraform or CloudFormation to manage cloud infrastructure. Hands-on working experience in any one of the cloud platforms is mandatory.
• Cloud (AWS/GCP), Dev Ops, and CI/CD tools. JavaScript or TypeScript.

Common Soft Skills:

• Experience in independently executing customer-facing roles, understanding SRE requirements, assisting in team building, and driving implementation.
• Hands-on experience in working on RFP/proposals.
• Excellent communication and business presentation skills.

Must-Have Skills:

• Monitoring, observability, Open Telemetry: Using tools like Splunk, AppDynamics, Prometheus, Fluentd, ELK (Elastic Search, Logstash, Kibana), TIG (Telegraf, Influx, Grafana), DataDog, NewRelic.
• Concepts of SLI, SLO, SLA: Define SLIs (Service Level Indicators), SLOs (Service Level Objectives), and error budgets, toil.
• Writing complex PromQL or related queries for dashboards. Prepare SLA compliance monitoring dashboards.
• Software Engineering and Development skills: .NET, Go, Python, C++, Ruby or Java, or software delivery platforms such as Puppet, Chef, Ansible, and/or Spinnaker. Being able to instrument services; write exporters and collectors, etc. (60% or above exposure to any one coding language is a must).
• Experience with building and running microservices at scale, REST API integration, detailed solution design.

Optional Skills:

• Incident Management Framework, L1/L2/L3: Facilitate blameless post-mortems to identify root causes of incidents and implement preventative measures.
• Experience with Kubernetes. Good experience with automation across applications/services and infrastructure management.