Job Title: Development Operations Engineer

Location: India, Remote

About Aspect Software: Aspect Software develops world-class Workforce Engagement Management software that empowers businesses to achieve operational excellence. We are committed to fostering a collaborative and dynamic work environment where cutting-edge technology and creative problem-solving converge. Join us as we shape the future of intelligent systems.

Position Overview: We are seeking a skilled and innovative Development Operations Engineer to join a team working on our new project. The team is delivering a web based data platform solution into AWS cloud as software as a service (SaaS.) This person must be a self-starter who thrives in fast-paced development organizations. This person will be working with development teams in India, Ireland, Poland and North America to design, develop, test and support the deployment and management of highly reliable software systems designed to run in AWS.

Key Responsibilities:

• Design and implement automated deployment scripts for deployment through Cloud Formation into AWS
• Maintain and manage the CI/CD deployments to all engineering environments
• Design and implement toolsets to use to manage the engineering environments
• Ensure high security standards are maintained and enforced in engineering environments
• Maintain and manage Github repository security, access and standards
• Manage AWS infrastructure for all engineering environments

Qualifications:

• Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, or a related field. A Ph.D. is a plus
• Minimum 3+ years of experience in a software Development Operations role
• Programming experience in TypeScript/JavaScript and Python programming languages
• A solid background in automated CI/CD practices
• Demonstrated experience in CDK/Cloud Formation, Github source control and Github Actions
• Communication/documentation skills to work across multiple teams across many time zones
• Excellent communication and problem-solving skills

Preferred Skills:

• Experience in Workforce Engagement Management or similar domains
• Experience with AWS technologies primarily: Lambda, API Gateway, Code Build, Code Pipelines, CloudFront, S3, Glue, IAM Roles, Web Application Firewall (WAF), DynamoDB, Aurora, Event Bridge, Simple Queue Service (SQS), Secrets Manager, SSM Parameters, Kinesis Data Stream, Kinesis Firehose, Cognito, VPC, Route53, Certificate Manager
• Experience with other development languages, such as Go Lang and SQL
• Experience delivering containerized software
• Experience in using RESTfull web services
• Experience working in Agile development organizations
• Experience with the project management tools, like Jira
• Experience with alerting/monitoring cloud software with tools like Data Dog, Sumologic or Grafana
• Experience with automated unit tests
• Experience leading a feature to completion
• Good knowledge of networking (DNS, firewalls, etc.)
• Experience with automated API and UI test
• Experience in big data models and data ingestion
• An understanding of design/test for high availability

Why Join Us?

• Work on impactful and challenging projects that make a difference
• Be part of a collaborative and inclusive culture
• Enjoy competitive compensation and benefits
• Access professional development and growth opportunities
• Join a team passionate about innovation and excellence