Philadelphia, PA

Who We Are:

Excelacom has a global presence in the consulting and technology solutions industry with a focus on Communications and Media providers. We collaborate with our clients to solve their complex business, technology and operational challenges through a combination of consulting expertise and telecom-focused solutions and products. Excelacom provides extensive experience in product development, IT consulting, telecom-focused software and managed services, as well as strategic management and thought leadership to steer our clients towards a successful business and technology transformation.

At Excelacom, we recognize that our most valuable asset is our people. We strive to create an environment where our employees can contribute their unique perspectives and grow individually and collectively. Our diverse and inclusive culture empowers our people to embrace their ideas and transform them into innovative solutions.

Who You Are:

You are a skilled DevOps and QA Engineer with a passion for ensuring the quality, reliability, and efficiency of technology solutions. You bring hands-on experience in developing and executing both automated and manual tests, managing CI/CD pipelines, implementing infrastructure as code, and overseeing release processes. With a strong background in software testing and operational tooling, you excel at streamlining development-to-deployment workflows and driving continuous improvement across the engineering lifecycle.

At the Consultant-level, you will be expected to independently contribute ideas, recommendations, and solutions toward solving business challenges, construct key components of deliverables/presentations, and contribute to the development of Intellectual Capital (IC) and Marketing Collateral. You will serve as a team leader for individual work streams and acquire a comprehensive understanding of the firm’s expertise, product set, and capabilities. Most importantly, you will embrace our firm’s brand and core values.

Role and Responsibilities:

You may work on various projects throughout your career with Excelacom. The roles and responsibilities noted below pertain to the specific role listed above.

• Decompose key business problems to identify value areas and structure and implement complex technology solutions for the client.
• Create innovative and differentiated offerings, staying relevant and in sync with market demand and technology evolution.
• Deliver advisory services to Senior Management and above in support of technology-enabled business changes.
• Manage and Deliver technology projects including application development, integration, data migration, testing, etc. for IT organizations.
• Meet with client staff on a daily basis to understand key issues with how they operate today and identify opportunities for improvement in their operations and technology landscape.
• Leveraging Excelacom’s domestic and international assets and expertise to bring new ideas to clients.
• Supporting the development of improved capabilities in clients across business processes, people and technology.
• Developing business cases and implementation roadmaps to support investment decisions.
• Providing project management and change management support on large- or small-scale transformation projects.
• Identify and qualify additional business opportunities
• Prepare solutions and proposals and present to clients
• Ability to handle triage, troubleshooting, issue resolution and promote E2E issues to the E2E environment with the help of the platform team.
  
  

DevOps Responsibilities:

• Design, implement, and manage CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI).
• Automate infrastructure provisioning using tools such as Terraform, Ansible, or CloudFormation.
• Monitor system performance, troubleshoot production issues, and ensure high availability and scalability.
• Collaborate with development teams to integrate DevOps best practices throughout the SDLC.
• Manage containerization and orchestration (e.g., Docker, Kubernetes).
• Ensure secure cloud environments (e.g., AWS, Azure, GCP), including identity and access management.
  
  

QA Responsibilities:

• Develop and maintain automated test scripts for regression, performance, and functional testing.
• Perform manual testing for edge cases or areas not covered by automation.
• Create and manage detailed, comprehensive, and well-structured test plans and test cases.
• Identify, document, and track bugs, working closely with developers to ensure timely resolution.
• Contribute to and enforce QA best practices, including code coverage and continuous testing.
• Participate in requirement reviews and design discussions to provide input on testability and quality.
  
  

Required Qualifications:

• Bachelor’s degree, preferably in Computer Science or related field
• Prior consulting experience –in an agile environment – with a leading strategy firm, consulting practice, or consulting technology firm
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio)
• Highly collaborative, team-oriented with strong stakeholder management skills
• Ability to lead project working groups and possesses strong facilitation and data gathering skills
• Strong verbal and written communication skills with the ability to interact with technical and non-technical personnel
• 7+ years of experience in a DevOps, QA, or hybrid role.
• 7+ years of experience working in Java Spring Boot Microservices
• Familiarity with BPM structure including triage, troubleshooting and creating deployment manifests
• Experience in assembling binaries and creating deployment manifests for higher environments.
• Proficiency with CI/CD tools and cloud infrastructure (AWS preferred).
• Strong knowledge of QA methodologies, tools, and processes as well as experience with automated testing tools (e.g., Selenium, Postman, Cypress).
• Experience with microservices and API testing.
• Familiarity with scripting and programming (Python, Bash, or JavaScript preferred).
  
  

Preferred Qualifications:

• Prior experience in Telecommunications, Media, or Cable is highly preferred
• Past success in generating new business with existing clients
• Good time management skills
• QA or DevOps certifications would be a plus
• Certification in AWS, Azure, or ISTQB a plus.
• Knowledge of container security, logging, and monitoring tools (e.g., Prometheus, ELK Stack).
• Exposure to Agile/Scrum development methodologies.
  
  

Compensation and Benefits:

Our competitive salaries are just one component of Excelacom’s total compensation package for our regular full-time employees. Other rewards and benefits include: health, vision, and dental insurance, ancillary benefits, Life and AD&D insurance, 401k, and generous paid time off policies.

EEO Statement:

Excelacom, Inc. is an equal opportunity employer. Any decision affecting employment, compensation, promotion, or transfer will be based solely on personal qualifications and merit, regardless of sex, race, color, religion, gender identity, sexual orientation, marital status, national origin, disability, age, results of genetic testing, service in the military, pregnancy, childbirth or other related medical conditions or any other factor protected under applicable law.