Must Have Technical/Functional Skills * Veeva Quality Docs * Service Now Roles & Responsibilities * Strong problem-solving skills, analytical, & process improvement skills * Excellent communication (written/oral) and interpersonal skills * Adaptability and flexibility to work in a fast-paced, dynamic environment * A curious mind-set for continuous learning, and high learning agility * Customer and team oriented. * Knowledge of Service Now, MyAccess, and Veeva QualityDocs * Experience leading software projects and support. * Organization skills and self-motivated Generic Managerial Skills, If any * Resource should be quick learner and self-driven; capable of working with client partners to meet strategic Objectives * Resource must be able to identify, mentor and hone talent to build leaders from within a team. Salary Range: $60,000-$80,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1