Job Title: Technician Standard II

Location: Washington D.C. 20433 (Onsite)

Duration: Long Term Contract

Note: This position is 5 days/week in office presence and there will be In-person interview.

JOB DESCRIPTION:

• Proven track record in technical support.
• Extensive experience in customer service.
• Expertise in mobile device management and asset life cycle management.
• Proficient with ticketing management systems.
• Ability to assist and support various projects.
• Demonstrates a willingness to learn about new technologies and adapt to evolving industry trends.
• Outstanding written and verbal communication skills.
• Mac support experience is a plus.
• Experience in conducting training sessions is a plus.