Desktop Support Specialist $22/hr - $24/hr Detroit, MI (Onsite) Contract to possible hire Job ID 25-09622 Desktop Support Specialist needed for a large global company. This is a contract to possible hire opportunity based out of Detroit, MI (Onsite). Qualifications: * Requires 3+ years of desktop support experience. (Must have to apply) * Sound knowledge of imaging tools (SCCM, MDT). * Sound knowledge of data backup and recovery tools. * Installing, upgrading, and migrating to Windows 7/10/11. * Deploying Windows OS in large enterprise environments. * Able to configure hardware and applications. * Basic network connectivity troubleshooting and setup. * Configuring backup and recovery options. * Ability to document and work with a ticketing system (IE ServiceNow). * Must live in the local area (no relocation). Certification: * A+ Certification is a huge plus not required. Responsibilities: * Provide onsite support to users with operational and technical support. * Able to provide white glove treatment and develop relationships with team and executives. * Resolve incidents and problems associated with end-user equipment. * Support users connecting or attempting to connect to the corporate network and assist in the coordination and completion of accessing LAN, print, and file service. * Provide repair and maintenance for mobile devices. * Install, upgrade, and repair equipment (desktops, laptops, monitors, and associated peripherals). * Provide software break/fix services and replacement of non-warranty assets for end users. * Provide network printers and scanner network connectivity, including providing network support for device configuration, IP address, and direct TCP/IP output. * Configure and support end-users on mobile computing platforms. * Deskside support services as required. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $22/hour to $24/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience. Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. About the Client Our client is a nationwide IT Service provider for many fortune 500/100 companies. About Solugenix Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance-providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business-it means having a dedicated our financial client focused on your success in today's fast-evolving digital world.