The following requirement is open with our client.

Client : TCS

Title : Desktop Support Engineer

Location : Midland, TX

Duration : 12+ Months

Rate : OPEN

Visa Status : Only GC, USC

Relevant Experience (in Yrs.) : 8+

Detailed Job Description:

• Strong knowledge of desktop/laptop hardware. Good knowledge of Win 10, Win 11 & MS Office
• Knowledge of Mac OS is preferred
• Understanding of daily operations and delivery processes
• Application / software installation and trouble shooting
• Knowledge / exposure on ticketing tools (Service Now)
• Windows system administration. Strong Troubleshooting Skills. Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
• Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices
• Understanding of active directory, networking. Hardware, operating system & software knowledge

Must skills:

• Desktop
• Windows
• Networking
• Operating System