About Us:
Dabster is dedicated to connecting top-tier talent with leading global companies. We are currently looking for an experienced Desktop Support to join our client’s dynamic team. Our mission is to be the preferred recruitment partner for securing exceptional talent for our diverse global clients.
Who You Will Work With:
Our client is a leading global provider of digital technology and customer experience services. With a strong focus on innovation and transformation, they support top enterprises across various industries in driving operational excellence and business growth.
Job Description:
The IT Support Engineer is responsible for providing technical support to the company. This includes diagnosing and troubleshooting issues and maintaining, upgrading, and installing hardware and software.
• Diagnose and resolve problems with hardware, software or network connectivity.
• Maintain, upgrade, and install hardware and software as needed.
• Experience with advanced troubleshooting of both wireless and/or data networks (LAN/WAN). Network cabling & setup
• Good Knowledge of Intune & Autopilot imaging process.
• Knowledge on System Center Configuration Manager (SCCM) Client side troubleshooting.
• Good Knowledge on Windows patching and troubleshooting.
Good knowledge on Microsoft o365 and troubleshooting, MFA.
Knowledge on Antivirus tool like Crowdstrike.
Knowledge in Bitlocker functionality.
Knowledge on ITSM process and SLA (Incident & Service Task)
• Good Knowledge of Operating System – Installation & Troubleshooting (Windows 10/ 11, Server – Added advantage)
• Excellent analytical and problem-solving skills
• Minimum of 5+ years' experience as an IT support engineer or equivalent role – Excellent verbal and written communication skills
Must have skills:
Intune, SCCM, Auopilot experience is mandatory, communication should be excellent, 5 days complete onsite Dundee Location.
Candidate should have real-time hands-on experience with MS Intune and Autopilot, and good with handling EUC day in out issues.
What We Offer:
How to Apply
Apply by submitting your resume today, showcasing your relevant experience and passion for the position via LinkedIn Easy Apply or directly to [email protected]