We are looking for a skilled and customer-focused Desktop Support Engineer to provide technical support to users. The candidate will be responsible for diagnosing and resolving hardware and software issues, maintaining systems, and ensuring smooth day-to-day IT operations.

The Role

You Will Be Responsible For

• Conducting penetration testing, simulating an attack on the system to find exploitable weaknesses.
• Developing and implementing security framework, policies, processes/procedures and guidelines.
• Maintaining security subject-matter expertise and keep abreast of best practices & trends.
• Managing vulnerability assessment.
• Oversight & resolution of security incidents.
• Designing, maintaining and supporting the network infrastructure.
• Monitoring system performance and ensuring reliability and availability.
• Recommending infrastructure solutions to meet business requirement in compliance with IT policy & procedure.
• Providing Level 2 support and troubleshooting as and when required.
  
  

Ideal Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 1 year experience, ideally within a IT Security or Network Engineer / Systems Engineer role.
• You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
• You have working knowledge of troubleshooting, hardwar, desktop support, IT Support, computer hardware and computer repair
• You are a strong team player who can manage multiple stakeholders
• You are a strong networker & relationship builder
• You possess strong analytical skills and are comfortable dealing with numerical data
  
  

What's on Offer?

• Work within a company with a solid track record of success
• Work alongside & learn from best in class talent
• Leadership Role