🌟 We're Hiring: Desktop Engineer! 🌟

We are looking for a skilled Desktop Engineer to join our IT team in Singapore. The ideal candidate will have a solid background in desktop support and a passion for solving technical problems efficiently. You will be responsible for maintaining, troubleshooting, and optimizing our desktop environments to ensure seamless operations.

📍 Location: Singapore.

⏰ Work Mode: Work From Office

💼 Role: Desktop Engineer

Mandatory Skill: Windows 10

Preferred Skill: Windows 11

 Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.

 Perform troubleshooting for client platform related problems.

 Respond promptly to incidents, investigate & provide temporary & permanent resolution incidents escalated. Provide timely status updates to relevant parties.

 Perform service requests related to client platforms.

 Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

 Involve in client platform implementation/upgrade projects.

 Manage client platform implementation/upgrade project.

 Perform on research/evaluation of client platform tools.

 Provide systems related technical advice to customers or project teams.

 Manage client platform management systems.

 Manage systems changes through change request process & provide status reports to the relevant parties.

 Perform client platform related pre-sales tasks.

 Gather business & application requirements on the infrastructure to perform the infrastructure requirement analysis & design.

 Ensure service levels meet requirements. Propose and implement an action plan when required.

 Established facility management standards/best practices to ensure

 operation consistency across project/facility management teams.