RESPONSIBILITIES:

• Perform daily tasks related to exception item processing to include, non-post items, stop payments, positive pay exceptions, chargebacks, and NSF (Non-Sufficient Funds) items promptly.
• Review, initiate and send wire transfers in strict accordance with Bank policies and procedures.
• Handle daily account maintenance requests such as account closures, changes to ownership, interest rate changes etc. and ensure proper document retention.
• Process account transactions including CD Interest checks, account transfers, fee refunds.
• Balance daily settlement accounts and research and correct outages as needed.
• Review mobile deposits for accuracy and compliance.
• Maintain detailed and organized records of all work performed to facilitate audits and inquiries.
• Review assigned deposit operations reports for accuracy and adherence to bank procedures
• Assist with creating and revising department procedures
• Maintains up to date knowledge of all regulatory requirements and bank policies and procedures
• Assist in projects to implement additional products and services
• Provide backup support to all other Deposit Operations employees, including the fraud specialist, as needed.
• Provide support to all other bank departments.
• Maintain strict confidentiality of the Bank's customers' information.
• Other duties as assigned

Required QUALIFICATIONS:

• Minimum high school diploma or equivalent education certificate (GED)

Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy