MOD Corsham
Job Summary
Defence Digital ensures our Armed Forces remain among the most technologically advanced in the world. We do this by putting innovative and effective technology into the hands of over 200,000 users, from the boardroom to the front line.
We lead on cutting-edge data science, automation, and cyber security at scale. Our mission goes beyond the battlefield by leading humanitarian efforts and driving digital innovation that impacts lives across the globe.
Defence Digital forms part of Strategic Command which manages the MOD’s joint capabilities for the Army, RAF, and Royal Navy.
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This position is advertised at 37 hours per week.
Job Description
As a Business Analyst you will play a crucial role in delivering a cutting-edge communication platform for the Ministry of Defence. Your work will help to achieve seamless communication and collaboration across the Defence domain. If you have a passion for shaping better information access and fostering collaboration, this is your opportunity to drive tangible change. You will be the driving force behind defining requirements, setting quality standards and delivering impactful solutions that ensure the platform meets the diverse needs of MOD users.
Responsibilities
- Develop clear and structured business and user requirements, along with agreeing clear delivery objectives and goals.
- Creating appropriate testing and quality criteria and agreeing those between relevant stakeholders.
- Improving and documenting team processes with our stakeholders to ensure the maximum level of transparency.
- Creating, managing and evaluating against our Service Level Agreements (SLAs) and contract Key Performance Indicators (KPIs).
- Supporting the creation of a clear, agreed and decisive Minimum Viable Product (MVP) scope.
For more information on the Business Analyst profession please see the Government Digital and Data Framework:
Business Analyst
As a Business Analyst you will play a crucial role in delivering a cutting-edge communication platform for the Ministry of Defence. Your work will help to achieve seamless communication and collaboration across the Defence domain. If you have a passion for shaping better information access and fostering collaboration, this is your opportunity to drive tangible change. You will be the driving force behind defining requirements, setting quality standards and delivering impactful solutions that ensure the platform meets the diverse needs of MOD users.
Responsibilities
- Develop clear and structured business and user requirements, along with agreeing clear delivery objectives and goals.
- Creating appropriate testing and quality criteria and agreeing those between relevant stakeholders.
- Improving and documenting team processes with our stakeholders to ensure the maximum level of transparency.
- Creating, managing and evaluating against our Service Level Agreements (SLAs) and contract Key Performance Indicators (KPIs).
- Supporting the creation of a clear, agreed and decisive Minimum Viable Product (MVP) scope.
For more information on the Business Analyst profession please see the Government Digital and Data Framework:
Business Analyst
Person specification
To be successful in this role you will need to be skilled in analysing problems and opportunities, and researching business operations (people, processes, technology). You will have the expertise to identify improvements, evaluate options, and define success.
Crucially, you will be able to elicit user and business needs for effective service and change delivery. Through your analysis skills, you'll contribute to prioritisation and Minimum Viable Product (MVP) definition, ensuring solutions meet user and business goals within policy constraints. You'll also have proven experience of effective stakeholder engagement across strategic, fast-paced settings.
Application
When submitting your CV, please highlight your career history and experience relevant to this role. Additionally, refer to the "Things You Need to Know" section of the advert and provide a personal statement (max.1250 words) demonstrating the
Essential Criteria listed below:
Essential Criteria
- Ability to Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes.
- Experience of applying structured approaches to identify, investigate, analyse and communicate complex business problems and opportunities.
- Understanding of the impact of potential changes, including how business processes, systems, data, roles and responsibilities interact.
- Identifying business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality.
- Analysing, identifying, managing and monitoring relationships with and between internal and external stakeholders.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Agile, Government Service Standard
Alongside your salary of £44,590, Ministry of Defence contributes £12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- In addition to 8 public holidays per year you will also receive leave for HM The King's birthday
- Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
- Special Paid Leave for volunteering up to 6 days a year
- Enhanced parental and adoption leave
- Employee Assistance Programme to support your wellbeing
- Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club and Gyms
- A highly competitive pension scheme.
Discover my benefits for more information
Learning & Development
In Defence Digital we have a strong learning and development ethos, supporting you to fulfil your potential by providing:
- Learning and development tailored to your role
- Professional and personal development of skills
- Access to thousands of training courses through Civil Service Learning, some free or paid by MOD
- Ability to obtain industry recognised qualifications supported by MOD.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
At sift you will be assessed on the following :
Please complete the CV template provided on the CS Jobs dashboard, ensuring your CV highlights your relevance to the
Essential Criteria listed in the Person Specification above.
All applicants will also need to provide a personal statement
(max. 1250 words) and it is vital that this includes evidence of the
Essential Criteria. Your CV and personal statement will be scored 1-7 and make up part of your overall score to assess your suitability to be invited to interview.
At Interview, You Will Be Assessed Against The Following:
Behaviours
- Changing and improving
- Communicating and influencing
- Managing a quality service
- Delivering at pace
Technical Skills:
- Agile / Government Service Standard
Equality and Diversity
Our people are at the heart of everything we do at Defence Digital. It’s vital that our workforce reflects the diversity of both our audience and the wider society in the UK, so we’re proud to be an equal opportunities employer and we actively seek candidates from diverse backgrounds and communities. We also recognise the importance of a good work life balance, so we do everything we can to accommodate flexible working, including part-time and job shares for all our roles. Please just let us know in your application or at any stage throughout the process if this is something you want to explore.
Hybrid Working
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity. Requirements to attend other locations for official business, or work in another MOD office will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details).
AI Usage in Job Applications
We encourage the use of technology to streamline the job application process. Artificial Intelligence (AI) tools can be helpful in generating ideas, improving writing style, and increasing efficiency. However, it is essential that any content submitted as part of a job application is truthful, accurate, and a genuine reflection of the applicant’s qualifications and experiences. Any use of AI should be supplementary to your own knowledge and abilities. Ultimately, the application should demonstrate your unique skills and suitability for the role.
Professional Framework Statement
Defence Digital operates an organisation model in which every individual belongs to a Government Profession. The successful applicant will be posted into one of the defined Government Professions on Standard Terms of Reference for the grade. Defence Digital reserves the right to move individuals between roles, within their allocated profession, to meet the needs of the business and in support of agile resourcing. Within Defence Digital each profession is led by a Professional Head of Community who will lead professional development and support the Continuous Professional Development path for their group.
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact:
[email protected] .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
CANDIDATE INFORMATION
Please read this document prior to completing your application.
Please note: internal candidates must include their staff number when prompted during the application process.
Should you have any queries relating to the vacancy information or sift and interview process, please contact the recruiting line manager using the contact details listed on the vacancy. Please do not direct vacancy related queries to the recruitment team as they will be unable to advise.
FURTHER INFORMATION
CV’s
Should the selection process require a CV, you will be prompted to complete the required criteria during the application process. CV’s sent directly to the recruiting line manager will be deleted immediately to maintain anonymity.
Civil Servants (all grades)
Applicants should monitor their Civil Service Jobs application centre regularly for updates.
Some of MoD’s Terms and Conditions of Service (TACOS) changed from 3 February 2014. Those TACOS changes applied to Broader Banded and Skill Zone staff who were new recruits to MoD or who were appointed to a post on substantive promotion, progression or advancement. On the same basis, the TACOS for Departmental Retained Grades changed with effect from 01 September 2014.
Applicants should be aware that any move across the Civil Service on or after 5 October 2018 may have implications on an employee’s ability to carry on claiming childcare vouchers.
Please see link below to Civil Service Recruitment Principles http://civilservicecommission.independent.gov.uk/wp-content/uploads/2018/03/RECRUITMENT-PRINCIPLES-April-2018-FINAL-.pdf
Please see the MOD Privacy notice which informs how we will use your personal data, explains your rights and gives you information you are entitled to under Data Protection legislation.
https://www.gov.uk/government/publications/ministry-of-defence-privacy-notice/mod-privacy-notice
Non Civil Servants
All employees joining MOD who are new to the Civil Service will be subject to a 6-month probation period effective from the employment start date.
COMPLAINTS
Please be aware that the selection and interviewing of applicants is the responsibility of the Recruiting Line Manager (RLM) and not the Defence Business Services (DBS) Resourcing team. DBS does not play any part in the selection and interview process itself.
Therefore, if you wish to discuss your feedback, or you are dissatisfied with your markings, you should in the first instance raise this with the Recruiting Line Manager of the vacancy.
If You Are Dissatisfied With The Service You Have Received From DBS, Or Believe That DBS Has Failed To Follow The Recruitment Process In Line With The Civil Service Commission Principles Of Selection For Appointment On Merit On The Basis Of Fair And Open Competition, You Can Raise a Formal Complaint. By Writing To DBS At The Following Address:
Defence Business Services
Scanning Hub
Room 6124
Tomlinson House
Norcross Lane
Blackpool
FY5 3WP
FOR EXTERNAL VACANCIES If After Raising Your Complaint With DBS You Remain Dissatisfied You Can Complain Directly To The Civil Service Commission At The Following Address:
Civil Service commission
Room G/8
1 Horse Guards Road
London
SW1A 2HQ
Or by email:
[email protected]Cabinet Office Fraud Checks
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant whose details are found to be held on the IFD will be refused employment.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
Recruitment team
Further information
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: , Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email:
[email protected].