Job Description

• Server troubleshooting:
• Identify faulty components: DIMM, CPU, motherboard, PSU, BMC. Preferably experienced with Lenovo, Intel, and Dell platform.
• Collect logs
• Update BMC, BIOS firmware
• Perform parts RMA
• Stock take inventory
• Some network troubleshooting:
• Test fiber connectivity
• Find issue with flapping links
• Some project work:
• Rack and stack servers
  
  

Break-fix

• Visually inspecting devices to assess equipment status.
• Rebooting routers, servers, storage devices or other equipment
• Providing loop-back cables in order to test circuits remotely.
• Re-seating or replacing components or cables.
• Removing Alternating Current (“AC”) or Direct Current (“DC”) power from equipment
• Cleaning equipment or connectors
• Connecting a client-provided test set or test router to equipment
• Swapping removable storage media
• Installing or replacing modular equipment components.
• Dispatching equipment for repair
• Cleaning fibers
• Taking light levels
• Installing loop backs
• Providing planned maintenance or circuit migration support
• Installing Small Form Factor Pluggable (each an “SFP”) or Gigabit Interface Converters (each a “GBIC”)
• Troubleshooting hardware problems on any device
• Racking and de-racking of any device installed.
• Labeling/inventory equipment plus digital picture and serial number recording
• Tape backup: cassette exchange and storage in strongbox
• Power cycling a router, server, switch and soft booting a server
• Follow data-eradication process.
  
  

Provisioning

• Install cables or optics for new circuits.
• Re-connect / disconnect, / replace existing circuits.
• Testing of cables and optics
  
  

Deployment

• Physical Cabling
• Cable Management
• Northbound Cabling (Fiber/Copper/Power)
• Rack/Stack/Jack
• Installation Support (PDU, Network Switches, etc.)
• E-Waste and other clean-up activities
  
  

Job Requirements

• Proven experience in a network administrator role
• Hands on experience in networking, routing, and switching.
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.
• Ability to set up and configure server hardware.
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing, and multitasking.
• CCNA, Network+, CCNP, CCDP, CCIE or equivalent
• BSc degree in Computer Science or related field or equivalent
  
  

Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; bachelor’s degree preferred.