Purpose Statement The job of Database Technician (JC579) is done for the purpose/s of supporting a variety of information management systems; providing access support, advice, and solutions to system users; analyzing end user problems and issues related to the information management system software and other related software; producing a variety of Ad-hoc queries and reports; and providing support to the supervisor, ensuring compliance with legal and administrative requirements. This job is distinguished from similar jobs by the following characteristics: Experience and Education must include at least two years of current experience in technology or a Community College and/or Vocational School degree with study in job related area. This job reports to the Director-Information Technology Essential Functions * Analyzes information requirements of the District (e.g. specialized reports, queries, etc.) for the purpose of creating and enhancing user requests. * Assists in a variety of work-related activities (e.g. maintenance of district information system software, development of user materials, etc.) for the purpose of ensuring the effectiveness of the department. * Completes work orders, as assigned, for the purpose of providing customer support. * Designs report options and data extracts for use by individual users (e.g. assessment information, attendance, enrollment, demographics, etc.) for the purpose of ensuring the retrieval of needed information by end-users in the District. * Identifies patterns of end user issues as needed for the purpose of ensuring the system is used to its fullest capabilities. * Integrates information with other systems (e.g. data from other sources, new or additional data fields, etc.) for the purpose of maximizing the efficiency of the data flow and decreasing redundancy of data collection activities. * Maintains strict (or complete) confidentiality on personnel and student issues (e.g. personnel records, medical records, surveillance videos and images, student data, confidential communication, etc.) for the purpose of protecting personal information for staff and students. * Provides customer service to end users needing assistance (e.g. staff teachers, administrators, parents and students, etc.) for the purpose of ensuring departmental goals are met. * Responds to inquiries from district and site staff on the use of information systems (e.g. new applications, upgrades, updates, etc.) for the purpose of ensuring proper and efficient use of system. * Trains end users in the information system capabilities (e.g. queries, reports, basic functionalities, etc.) for the purpose of accommodating District goals. Other Functions * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education: Community College and/or Vocational School degree with study in job related area Equivalency: Experience and Education must include at least two years of current experience in technology or a Community College and/or Vocational School degree with study in job related area