About International Students House (ISH)
Celebrating its 60th anniversary, International Students House is a vibrant residential, social, and cultural hub for both international and British students. Our mission is to provide an affordable "home from home" for students of different nationalities and diverse cultures, supported by a robust scholarship program. We aim to create a safe, secure community where students can live and learn together in an environment of mutual respect, understanding, and international friendship.

Summary of Role
International Students House is seeking a Database & Membership Administrator to join our team. This role will support the charity in administering our CRM system (Dynamics 365) and Visitor Membership scheme. You will play a vital role in maintaining the accuracy and accessibility of our data, ensuring that users within the organisation can access it easily and securely. Additionally, you will assist the IT Manager in safeguarding data and ensuring compliance with our privacy policy.

A key aspect of the role involves managing the Membership scheme, which is currently under review with a target of 2,000 members. You will ensure that annual fees are processed and new sign-ups are actioned smoothly.

Key Responsibilities

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• Maintain the integrity and accessibility of data within the CRM (Dynamics 365).
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• Support the IT Manager in data security and privacy compliance.
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• Administer the Visitor Membership scheme, ensuring all membership sign-ups and annual fees are processed.
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• Collaborate with colleagues to ensure seamless data flow and reporting.
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• Assist in reviewing and improving the Membership scheme.
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About You
We are looking for someone who is highly organised, detail-oriented, and has experience using Microsoft Office programs. Experience with data management and quality issues will be beneficial, but training on the CRM system will be provided for the right candidate.

A friendly, professional nature and a keen attention to detail are essential. If you are passionate about supporting an international community and ensuring smooth operational processes, we would love to hear from you!

Additional Information
This position offers a great opportunity to gain experience in a dynamic, international environment. We welcome applications from international students as well as local candidates.

Hours of work
25 hours per week worked across 5 days. This can be worked flexibly,

SALARY & BENEFITS

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  • The hourly pay is £14.00 per hour (pro rata on agreed term).
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  • Fixed term contract 9-12 months, with possibility to become e
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  • Holiday entitlement is 20 working days per annum, (pro rata), plus bank holidays.
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  • A £3.00 meal allowance per day is given for use in the ISH Catering facilities.
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  • Contributory defined benefits pension scheme.
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  • Sage benefit scheme.
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APPLICATION PROCESS

Please apply via the ISH website https://careers.ish.org.uk/, attaching a covering letter. Closing date for applications is Friday, 30th May 2025.

For a full job description of this role, please refer to the attached document.

Apply today and be a part of our vibrant, welcoming community at ISH!