Must have RaisersEdge experience

About the Role:

Join a collaborative Development and External Affairs team supporting fundraising, marketing, and volunteer initiatives. As the Database and Administrative Manager, you’ll ensure the integrity of donor data, drive data-informed fundraising strategy, manage administrative operations, and support fundraising leadership with key initiatives that strengthen the organization’s impact.

Key Responsibilities:

Data Management

• Maintain and manage donor data within Raiser’s Edge, including processing online, check, ACH, and third-party donations.
• Ensure database quality control: regular de-duplication, field management, and data consistency.
• Oversee donor acknowledgment processes, including templates, mailings, and tracking.
• Collaborate with the finance team to reconcile donation records and maintain data accuracy.
• Generate and analyze fundraising and finance reports, and create data dashboards in Raiser’s Edge NXT.
• Segment and prepare donor lists for appeals, events, and communications.
• Manage email lists in Constant Contact and analyze engagement data.
• Guide staff on best practices for data entry, reporting, and database use.
• Support moves management processes for tracking donor interactions and grant proposals.

Administrative Support

• Manage department finances: track budgets, process invoices, and handle credit card reconciliation.
• Coordinate scheduling, logistics, and setup for all departmental meetings.
• Maintain organized and accessible digital filing systems for the department.
• Update and refine internal policies and procedures for data management and administration.

Strategy and Fundraising Support

• Partner with development leadership to build and refine data systems that support fundraising growth.
• Provide strategic insights by analyzing donor engagement trends and prospect data.
• Support fundraising leadership and special events efforts through donor analysis and research.
• Identify potential major donor prospects through data analysis.
• Assist with special projects and perform other duties as needed.

Qualifications:

Required:

• 2+ years of nonprofit experience with a focus on database management and reporting.
• Proficiency with Raiser’s Edge and Raiser’s Edge NXT (minimum 2 years of experience preferred).
• Highly detail-oriented with strong analytical and data processing skills.
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, etc.).
• Ability to manage multiple projects in a fast-paced environment and prioritize effectively.
• Strong communication skills and the ability to train others on database practices.

Preferred:

• Bachelor’s Degree.
• Experience in building and maintaining donor and community relationships.
• Proficiency with Microsoft Word and Outlook.