Company Description

At iovox, our mission is to make data from all phone calls useful, valuable, and actionable. Trusted by leading brands and global customers in more than 65 countries, iovox offers call analytics, productivity, and collaboration solutions. Our technology helps businesses gain insights and enhance their communication strategies, making operations more efficient and productive.

Role Description

This is a full-time remote role for a Database Administrator. The Database Administrator will be responsible for managing and maintaining databases, designing database structures, and troubleshooting any issues that arise. The role also involves ensuring database replication and optimizing database performance. The successful candidate will work collaboratively with different teams to support the company's data needs and contribute to project requirements and solutions.

Key Responsibilities:

• Administer, maintain, and troubleshoot Linux-based servers and systems running MariaDB and other data systems.
• Manage database deployments, updates, and patches to ensure security and performance
• Collaborate with other teams to design, implement, and maintain solutions
• Resolve high-priority incidents, conduct root cause analyses, and drive improvements in service quality.
• Serve as a technical resource for platform and infrastructure services, maintaining detailed platform documentation.
• Participate in on-call rotation for out-of-hours support and incident response

Required Skills:

• Proficiency in Database Administration and Database Design, specifically in MariaDB and experince in Galera clustering.
• Strong skills in Databases and Replication techniques.
• Strong command line and linux server management skills.
• Excellent Troubleshooting abilities.
• Understanding of data security best practices.
• Ability to work independently and handle multiple projects.

Nice to Have Skills:

• Experience with ElasticStack (Elasticsearch, Logstash, Kibana).
• Experience with ClickHouse.
• Experience with Ceph storage and managing large-scale storage environments.

Perks of the Role:

• Excellent health care for individual and dependents.
• Generous holiday schedule in addition to the week off between Christmas and New Year.