Begin the application process with our Evaluation test Employment Type: Full Time Featured Benefits: Medical Insurance Vision Insurance Dental Insurance 401K Disability Insurance Duties, included but not limited to: Receive, review, interpret, and organize data to then configure our benefit administration system on deadline. Consult with brokers, group administrators, and third-party technical support teams to clarify data and resolve discrepancies. Update and maintain enrollment and deduction data to ensure the benefit administration system and any integrated provider remains in sync. Conduct analysis and provide reports to internal and external clients in support of day-to-day business. Build professional relationships with group/company, broker, and carrier contacts and serve as a primary point of contact for enrollments. Establishing a friendly, helpful, and trusting relationship is key to our world-class customer service. Resolve data discrepancies quickly and escalate issues when appropriate. Superb communication skills to interact with teammates and clients to manage expectations, explain complex technical processes, and gather answers to improve the data and the overall technical experience. UPG offers a casual work environment that thrives on collaboration and excellence. Flex hours, bonus opportunities, and special off-site company events help to keep our office environment energetic and exciting. Qualifications An outstanding ability to analyze, interpret, and communicate findings Self-starter with superb attention to detail and critical-thinking skills Ability to manage multiple tasks simultaneously Ability to detect potential issues and eager to help identify and implement solutions Strong project management and organization Microsoft Suite (Excel, Word, Outlook) experience preferred Knowledge of group insurance benefits (medical, dental, vision, disability, life, etc.) is a big plus Experience configuring Employee Navigator is an even bigger plus