Benefit Representative

As a Benefit Representative, you will play a crucial role in supporting our members by accurately processing membership information, validating data, and performing finance-related activities. This is a data-intensive role that requires strong analytical and problem-solving skills. This is not a call center position.

About Us

We are a large, not-for-profit health plan, serving millions of members. We are committed to providing high-quality, affordable healthcare services and improving the health of our communities.

Location: 8954 Rio San Diego Drive, San Diego, CA 92108 (Onsite for Training, Hybrid/Remote Potential)

Contract Duration: Through January 2026 (Possible Extension)

Hours: Monday - Friday, 8:00 AM - 5:00 PM

START DATE: July or August

Key Responsibilities:

• Perform membership processing tasks with a high degree of accuracy.
• Prepare and validate member information to ensure data integrity.
• Conduct finance-related activities related to membership administration.
• Utilize strong analytical skills to resolve discrepancies and ensure accurate records.
• Contribute to a positive and efficient team environment.

Training and Remote Work Opportunity:

• This position begins onsite at our San Diego location for a 7-week training period.
• Successful completion of training, meeting required Quality Assurance (QA) scores, and supervisor sign-off will provide the opportunity to work 100% remotely.
• Important Attendance Requirement: Due to the critical nature of the training, you must maintain 100% attendance during the first 90 days of employment.

Requirements/Qualifications:

• 6+ months of data entry experience (REQUIRED). (OR Recent College Grad is acceptable)
• Strong problem-solving abilities.
• Reliability and a strong work ethic.
• Proficiency in standard office software.
• Must pass required company assessment. (apply and assessment directions will be sent directly to your email)
• Must be able to commute to 8954 Rio San Diego Drive, San Diego, CA 92108, and have a reasonable commute to this location.
• Ability to apply for internal Full-Time Employee (FTE) opportunities as they become available.