As a Data Center Technician I, you will be working alongside Data Center Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling. * Understand the overall ticket management process * Pull required inventory as defined by the inventory process with accuracy * Update inventory systems as required * Start to understand, learn, and apply server repair methods to data center equipment * Physically assist in moving and racking equipment as directed for special projects * Other tasks as required by management Skills * HS Diploma or GED * Associates or Bachelor's degree, OR working towards an Associate or Bachelor's degree a plus * 1+ years of computer hardware repair experience * Basic knowledge of or hands-on experience with computer hardware /repair * Ability to learn new software quickly * Professional communication skills, both verbal and written * Self-motivated, professional, and strong attention to detail * Ability to multi-task