Role : Senior Data Center Technical Support Analyst
Work Type : Remote
Duration : 1 Year(Extendable)
THE JD and the required skillset are below. Please make sure that the suitable candidate has atleast 90% of the skillset mentioned
The scope of the proposed services will include the following:
- Evaluate and recommend the selection of vendor supplied software packages; recommend and prepare specifications for modifications and customization of purchased software;
- Coordinate the installation, maintenance, and modification of vendor-supplied software
(e.g., operating systems, communications managers, database management systems,
compilers) for a system or complex network supporting applications critical to state
business functions;
- Coordinate the design, development, and installation of in-house software packages (or
modifications to vendor packages) by designing work and specifications. Consult
regularly with vendors concerning software and/or hardware problems, resolutions, and
system and network performance;
- Advise end-users, administrators, and technical support personnel performing network
design, designing and providing documentation, instruction, problem analysis and
education pertaining to specific and highly complex areas of software and network
performance;
- Assist in establishing departmental policy with regard to data definition and data
relationships, database design, database implementation, database operation, database
security, and data accessibility;
- Perform database planning and administration, establishment of database standards
and procedures, database security, database documentation, and application technical
support;
- Review and determine the feasibility and advisability of proposed additions and
modifications to the database;
- Install and customize software and hardware in order to manage, monitor, and otherwise
support an extensive enterprise computer systems network (including mainframe(s),
LANs and/or WANs, communications lines, etc.);
- Monitor network hardware resources through the implementation of a network inventory
system.
- Design and implement a communications system connecting the various components of
an enterprise network;
- Consult with vendors in the evaluation of software and hardware used in the management of the enterprise network;
- Consult with users on various requirements and participation in the enterprise network;
- Monitor and evaluate performance and efficiency of an enterprise network;
- Establish and manage configuration data on network software and hardware components;
- Monitor all attached devices in a complex LAN environment, such as work stations, servers, bridges, multi-station access units, etc.; analyzing performance, diagnosing performance problems, and performing load balancing.
Expertise and/or relevant experience in the following areas are mandatory:
- Applicant must have prior experience with large-scale state Enterprise Architecture systems serving multiple governmental agencies.
- Applicant must have experience in an Enterprise Architecture environment comprised of various components.
- Applicant must be familiar with how the various components of an Enterprise Architecture integrate.
- Applicant must have a general understanding and experience with at least one of the following EA components or similar technologies:
IBM Business Rules Engine (BRE)
webMethods Software AG Enterprise Service Bus (ESB)
API Gateway Broadcom/Software AG Enterprise API Gateway
Expertise and/or relevant experience in the following areas are desirable but not mandatory:
- Applicant should have at least six (6) years experience performing these duties in large-scale Enterprise Architecture environments
- Applicant should have a general understanding and experience with the following EA components or similar technologies:
Nutanix
VxRail
ESXi
vCenter
NSX
SRM
Windows Server
RedHat Enterprise Linux
MS SQL Server 2014
NagiosNagiosInfrastructure
NewRelic APM
NewRelic Infrastructure
NewRelic Browser
Octopus Deploy
Puppet Enterprise
Splunk
Veracode