OTDR, LSPM, BER, OSA (Optical Spectrum Analysis) & other fiber testing/cleaning tools (testing, configuration, reporting), provisioning, install cables or optics for new circuits. physical cabling, cable management, northbound cabling, (Fiber/Copper/Power).
Support network and server teams by assisting with rack and stack and running cables. Planned/Predictive maintenance or circuit migration support.
Labelling, patching, and asset tagging activities, perform installation as needed either through physical or network medium.
Follow specific task instructions and provision necessary reporting as necessary and support either through phone, remote tools, or in person at onsite.
Identify failed Component, planned maintenance or circuit migration support.
Updating and recording of activities in relevant IT Ticket management system, coordinating and agreeing attendance time and date with key stakeholders.
Break Fix/Technical Task List :
Testing of fiber, high loss/break fiber Identification by OTDR/LSPM/VFL. Cleaning fibers, replace the faulty optical cable.
Installing loop backs, Optical Spectrum Analysis, BER testing/MPO fiber testing etc. Inserting/removing media, replacing defective components, assist with fault diagnosis and investigation with RMA Processing.