Are you passionate about technology and looking to kickstart your career in a world-leading insurance company? AXA Group Operations is offering an exciting opportunity for young, dynamic individuals to join our IT Asset and Configuration team.

Main missions

• Assist the Configuration Management Manager in all aspects of Configuration Management
• Records and maintains Configuration Item (CI) within scopes in the CMDB & to provide reliable and up-to-date details about the IT infrastructure that supports IT services.
• Data remediation for CI(s) that are reported as failed in Data Quality KPI
• Ensuring Configuration Management on a day-to-day basis by availability and responsive to queries and issues
• Analyze and resolve configuration management issues in a timely manner
• Work closely with stakeholders & CI Owners to create/maintain/retire CI in CMDB
• Request source files from the stakeholders to perform data reconciliation activity
• Perform the Configuration Item Audit

Expected skills & experience

Hard skills

• Knowledge in IT infrastructure and networking concepts
• Understanding of ITIL processes
• Knowledge of data validation and verification method
• Proficiency in Excel and data reconciliation
• Analytical skills to understand the configuration items, relationships, and attributes within the CMDB

Soft skills / transversal skills

• Strong communication skills for collaborating with team members
• Problem-solving abilities for troubleshooting configuration issues
• Attention to detail for accurately record configuration items
• Time management skills for meeting project deadlines
• Adaptability to learn new technologies and processes

Background

• Bachelor degree in Data analysis or data engineering