Job Title: Product & Data Analyst (Customer Growth & Analytics)

Location: Indiranagar, Bangalore

Role Overview

We are seeking a technically adept Product & Data Analyst with expertise in customer growth metrics, product analytics, and data tools. The ideal candidate will have a background in technology, statistics, or mathematics and be experienced in managing analytics platforms, communication channels, and infrastructure tools. You will work closely with cross-functional teams to derive insights and drive growth.

Key Responsibilities

• Analyze customer growth metrics* to identify trends and inform product strategy using *Mixpanel* and *Branch*. You will track user engagement, retention, and conversion funnels to deliver actionable insights that improve customer experiences.
• Build and manage dashboards* for ongoing reporting of key business metrics using tools such as *Power BI, **Grafana, and **Metabase*. You will ensure stakeholders have real-time visibility into performance data to drive timely decision-making.
• Leverage customer communication platforms* like *CleverTap* and *Kaleyra* to enhance engagement and retention strategies. You’ll collaborate with marketing and customer success teams to deliver data-driven personalized campaigns.
• Perform statistical analysis and regression modeling* to uncover trends in customer behavior using *Python* and *MySQL*. You’ll be responsible for automating data analysis tasks and interpreting results to guide business decisions.
• Optimize advertising performance* by analyzing campaign data from ad platforms (e.g., Google Ads, Facebook Ads), calculating metrics like *CAC* (Customer Acquisition Cost) and *ROAS* (Return on Ad Spend), and providing recommendations for ad targeting and budget adjustments.
• Manage data repositories* using *Docker, **Git, and **Python*, ensuring scalable and efficient data pipelines. You’ll collaborate with development teams to deploy and maintain reliable data processes.
  
  

Required Qualifications

• Bachelor's degree (or higher) in Technology, Statistics, Mathematics, or a related field.
• Experience with product analytics tools (e.g., *Mixpanel, **Branch) and data visualization tools (e.g., **Power BI, **Grafana, **Metabase*).
• Proficiency in *Python* and *MySQL* for data analysis and automation.
• Familiarity with customer communication platforms (*CleverTap, **Kaleyra*).
• Knowledge of *Docker, **Git, **Jupyter* for managing data repositories.
  
  

Preferred Qualifications

• Experience with A/B testing and customer segmentation.
• Minimum 1-2 years of experience.
• Familiarity with Intermediate SQL & Python.
• Exposure to marketing analytics and ad platforms.
  
  

How to Apply: If you're interested in joining our team as a Data Analyst Intern, please submit your resume and a brief cover letter explaining why you're a good fit for the role to [email protected] & [email protected]