D365 Functional & Support Analyst - PSM Management, Inc. - Pasig
Philippines
over 1 year ago
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Summary
Job Description
Exciting opportunity to join a conglomerate shared services organization that building up their D365 community of business analysts and developers to innovate and build upon the existing robust ecosystem of applications.
Responsibilities:
Application management
Work with D365 owners on enhancements, change requests, and other improvements to the various ERP modules (i.e. Finance)
Work with users with process mapping, process design, gathering requirements and working on developing enhancements solutions
Provide support, training, & testing on requests related to all modules (D365 is preferred, other ERP support are an asset)
Managing Microsoft D365 Access Control capabilities
Managing Microsoft D365 product enhancements by building business cases and sharing with stakeholders
Explore options to automate processes and use full capabilities of Microsoft D365 suite
Service Delivery management
Manage offshore Microsoft D365 authorization team
Manage Microsoft D365 Access Service Catalogue within ServiceNow
Manage ticket reduction initiatives and customer satisfaction improvements
Seek for opportunities to automate and integrate applications
Authorization management
Guide security, role and authorization design, architecture, and optimization
Build, train, and support process owner knowledge within Microsoft D365 authorizations
Collaborate with business process owners to adjust Microsoft D365 authorizations that meet business requirements
Provide Microsoft D365 authorization problem management (3rd level support)
Segregation of Duties management
Manage, optimize, and report SoD conflicts within and across corporation Microsoft D365 landscape
Coordinate Microsoft D365 Access Risk reporting, monitoring and risk reduction initiatives
Establish process to manage, develop and maintain the corporation SoD Ruleset
Analyse and suggest removal false positives in ruleset
Support internal and external ERP audits
Requirements:
Bachelors degree in Computer Science, Information Systems or related field.
Relevant certifications in the field of Microsoft D365 Security preferably
Knowledge in Microsoft D365 modules - process and configuration level
Solid understanding of AD / AAD
Advanced Ruleset understanding and Access Risk Analysis
Relevant experience in Microsoft D365 Role designing / re-design
Experience in troubleshooting authorization issues in a large-scale multi-site environment
Work experience with various Microsoft 365 / Azure security environments
Excellent technical, analytical, negotiation and innovative skills including inspiration and getting buy-in from senior stakeholders
Fluent Reading/Speaking/Written in English
Job Type: Full-time
Salary: Php70,000.00 - Php120,000.00 per month
Benefits:
Flexible schedule
Schedule:
8 hour shift
Day shift
Monday to Friday
Supplemental pay types:
13th month salary
Ability to commute/relocate:
Ortigas Pasig: Reliably commute or planning to relocate before starting work (Required)
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