Overview

Bulletproof, a rapidly growing technology focussed cyber security company is looking for a talented individual to support our customers through the Cyber Essentials Basic certifications. As a Cyber Essentials Basic Assessor, you will be responsible for providing remote consulting support and application marketing for customers who have purchased both our Cyber Essentials offerings.

Your core day to day work will be taking ownership of our customers Cyber Essentials applications. Which includes setting up, tracking, marking, and reporting on the service. Supporting customers will be achieved via email, Teams and by phone.

This is an opportunity to be part of an exciting and fast-growing security company who has engineered its own innovative products from the ground up who are dedicated to growing and can help train you so you can earn certifications which will assist you in developing your career in Information Security. We want to bring someone into the team to help find new ways to globally share our vision to use technology and most importantly talented people to solve businesses most difficult security challenges.

You should apply if you have had experience supporting and advising customers, performing audits, and understand some of the core Cyber Security policies and best practises a business requires, such as firewalls, patch management, secure configuration, malware protection and access control.

Responsibilities

• Provide remote support via email or Teams to customers striving to achieve Cyber Essentials
• Assist the Sales team with assessment scoping calls.
• Managing your own workload calendar.
• Writing and delivering detailed reports, providing advice and guidance to customers at each stage,
• Respond to customer queries
• Complete any admin tasks related to the Cyber Essentials (Trackers etc).
• Take on any future products that fall within the teams remit of support or any overflow projects from other teams (including pen testing).
• Contribute to the training and marketing teams with ideas for new content (blogs, videos, case studies etc)
• Taking on the learning path to become a Cyber Essentials PLUS assessor.

Skills required

• Experience and confidence in supporting and assisting customers
• Auditing capabilities
• Excellent written and communication skills
• Knowledge of Information Security best practises
• Exceptional time management skills
• Experience using vulnerability scanning tools such as Nessus
• Experience using the Microsoft Office Suite (Word, Excel, Team etc)
• A drive to learn and grow within the career of Information Security

Required qualifications / Experience

• 3 Years’ experience working in the Information Security, tech or compliance industry
• Customer service experience
• IASME Cyber Essentials Assessor (advantageous)

Personal Attributes

• Creative
• Innovative
• Honour commitments
• Support your team
• Positive can-do attitude
• Analytical with exceptional problem-solving skills
• Able to plan and manage time effectively
• Able to think laterally
• Accurate in approach with strong attention to detail
• Self-motivated and committed to driving your own development

Benefits

• 25 days annual holiday
• An additional day’s annual holiday for your birthday
• Company pension
• Private Healthcare
• Subsidized gym membership
• Perkbox employee benefits platform
• Office coffee machine with locally sourced fresh roasted beans and a variety of herbal teas
• Frequent team events
• Relaxed working environment
• Flexible working policy
• Control over your work diary

COMPANY Overview

We believe that our information and cyber security services are the best way to stay ahead of the hackers, take control of your infrastructure and protect your business-critical data. Key to our success is our in-house UK Security Operations Centre staffed 24/7 by our highly trained penetration testers, security analysts and compliance experts.

Bulletproof’s most popular services include:

• Penetration testing,
• Social Engineering
• Red Team
• Proactive Monitoring
• Training
• SMB/SME cyber security products
• Compliance Services

Bulletproof is the dedicated cybersecurity arm of the ServerChoice Group, an organisation with over 10 years’ experience in providing secure online services, so you can be sure you’re joining a well-established, growing organisation.

Useful links

www.bulletproof.co.uk

www.serverchoice.com

Please note that as part of the recruitment process a criminal records check will be carried out by an authorised third party.