Job Description: Handle hardware troubleshooting of MagTek/VeriFone terminals, handle software upgrades and troubleshooting of ZipPay software, configure hardware in the field, perform new account setup and support of existing clients, train new locations on ZAMCO products and services, perform on-site support for national client base, be on call for after hours customer support. Required Skills: Bachelor’s degree and 3+ years working in a technical customer support and/or hardware support environment. Experience in financial processes, proficiency with MS Windows 98/2000/XP, experience with installing computers, familiarity with MS SQL Server, working with database queries, and familiarity with text file manipulation required. Must be able to handle multiple tasks/jobs in a fast paced environment. Must be willing to travel. Training experience a plus. Position Type: Full Time Start Date: Immediate