Smartsourcing is a provider of outsourcing solutions based in Metro Cebu, Philippines. We differentiate ourselves by delivering great people and smart analytics to our customers. Our tried and tested outsourcing formula ensures transparency of service and measurable productivity for a simple monthly fee.

This is a full-time on-site role for a Customer Support Representative at Smartsourcing. The Customer Support Representative will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction through effective communication and troubleshooting.

• Customer Support and Customer Service skills
• Strong communication skills
• Ability to troubleshoot and resolve customer issues efficiently
• Customer Satisfaction expertise
• Excellent problem-solving skills
• Experience in a customer-facing role is a plus
• Bachelor's degree in a relevant field