Job Title: Customer Service Executive – International Voice Process

Location: Mumbai all areas

Employment Type: Permanent

Experience Required: 2 Months to 2 Years

Shift Timing: US/UK Shift Timings /Night Shifts/Day Shifts/Rotational Shifts

Job Description

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.

Key Responsibilities

• Handle inbound and outbound calls from international customers.
• Address customer inquiries, complaints, and support issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Ensure customer satisfaction by providing effective solutions.
• Meet performance targets and adhere to quality standards.
• Requirements:
• 2 months to 2 years of experience in a BPO or customer service role.
• Excellent verbal communication skills in English.
• Ability to work in a fast-paced environment and multitask effectively.
• Willingness to work in the Night shift.
• Positive attitude and customer-first approach.
  
  

What We Offer:Permanent employment with growth opportunities.

• Supportive and collaborative work environment.
• Training and development programs to enhance your skills.
  
  

Skills: voice process,customer service,multitasking,problem-solving,excellent communication skills,customer satisfaction,international voice process,communication skills