Rosa Medical Equipment

Customer Service/Billing Representative

Qualifications

Previous experience in customer service required and experience in the Healthcare industry.

18 months+ related experience preferred.

HS Diploma or equivalent experience

Familiar with claim adjudication process

Proficient in Microsoft Office

Good organizational skills and an orientation to detail is required

Responsibilities

• Handles telephone calls, distributes and documents the information appropriately.
• Receives incoming order for equipment and documents accordingly as well as contacting appropriate field personnel.
• Communicates with referral sources on an ongoing basis.
• Initiate and maintain all CMN’s.
• Check eligibility and benefit verification.
• Obtain pre-authorizations as required by insurance.
• Receives and resolves patient calls concerning billing questions.
• Filing of billing and clinical information is done in an orderly and efficient manner.
• Perform other duties as assigned.
  
  

Full-Time – Monday through Friday 8:30 am - 5:30 pm