Roles and Responsibilities

• Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
• Handle international voice process calls with professionalism and accuracy.
• Utilize strong communication skills to effectively address customer issues and provide solutions.
• Maintain a high level of product knowledge to answer complex questions about products/services.
• Collaborate with internal teams to escalate complex issues when necessary.
• Open to work in Night Shift

Desired Candidate Profile

• 0-5 years of experience in BPO/Call Centre environment (International Voice Process).
• Excellent English language proficiency for effective communication with customers.
• Strong problem-solving skills for resolving customer complaints efficiently.
• Ability to work on rotational shifts including evenings, nights, weekends, and holidays as per business requirements.

Call HR to Schedule your interview

Kavya 7849020010

Shruthi 7816842400

Anusha 7815982900

jean 7829423175