S&G Stores

Customer Service Representative

Warren, MI, US

about 1 month ago
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Summary

Summary: Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.

Responsibilities:

  •  Provide excellent customer service leadership to all customers.
  •  Acknowledge/Greet all customers that come into the store.
  •  Ensure that all company policies are being followed.
  •  Promote and maintains a clean and organized store appearance inside and out.
  •  Efficiently process both cash and card transactions with integrity.
  •  Ensure all merchandising and marketing programs are implemented properly. Including maintaining plan-o-gram integrity and appropriate sign placement.
  •  Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
  •  Monitor store activities to ensure that transactions are taking place in the proper manner
  •  Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.
  • Unloading trucks for restocking the store.


Requirements:

  •  Able to occasionally lift 50 pounds.
  •  Able to frequently lift objects up to 10 pounds.
  •  Able to stand for an entire shift.
  •  Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
  •  Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler.
  •  Available to work carious shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.
  • Retail experience is preferred.


FOR: Stopandgo, SNG, Stop and Go, S&G, Stop and go stores

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