Job Posting: Part-Time Client Services Location: Branch Tree Service 24195 Mound Rd Position Type: Part-Time. 8-3:30 pm About Us: At Branch Tree Service, we pride ourselves on delivering exceptional service and building lasting relationships with our customers. We are looking for a passionate and dedicated individual to join our team. Key Responsibilities: Respond to customer inquiries via phone and email in a friendly and professional manner. Assist customers with their questions, concerns, and product-related issues, ensuring a positive experience. Conduct outreach to existing customers to gather feedback and promote new products or services.
Maintain accurate records of customer interactions and transactions. Collaborate with the team to identify areas for improvement in customer service and outreach strategies. Participate in training and development sessions to enhance customer service skills and product knowledge. Qualifications: Strong verbal and written communication skills with a friendly and approachable demeanor. Proficiency in computer skills, including experience with customer relationship management (CRM) software, email, and Microsoft Office Suite. Ability to manage time effectively in a fast-paced environment. Strong problem-solving skills and a customer-first mindset. Previous experience in customer service or outreach roles is a plus, but not required. What We Offer: A supportive work environment. Opportunities for professional development and growth within the company.
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