🔒 Join ABLOY Canada as a Bilingual Customer Service + Technical Support Representative! 🔒

Position: Bilingual Customer Service + Technical Support Representative (English & French)

Location: Vaudreuil-Dorion, QC

Posted: April 23rd, 2025

Application Deadline: May 23rd, 2025

At ABLOY Canada, a trusted brand of the ASSA ABLOY Group, we’re dedicated to delivering cutting-edge security solutions. We’re seeking a dynamic bilingual professional to join our team and play a pivotal role in supporting our customers and internal teams with technical expertise and exceptional service.

• Provide pre- and post-sales support, troubleshooting technical issues, and resolving product/system challenges efficiently.
• Design and maintain master key systems using specialized software like ProMaster, ensuring compliance with strict security protocols.
• Process specialized keying requests for residential and commercial markets, maintaining rigorous access control standards.
• Manage inbound/outbound communications, ensuring timely follow-up and customer satisfaction.
• Collaborate with cross-functional teams (sales, accounting) to align projects with security standards.
  

• Bilingual proficiency (English & French) with outstanding communication skills.
• Technical aptitude and problem-solving abilities to diagnose and resolve issues.
• Meticulous attention to detail for managing high-security key systems and documentation.
• Strong organizational skills to prioritize tasks and handle multiple projects.
• Security awareness and understanding of confidentiality protocols.
• Federal and Provincial security clearances (or ability to obtain them).
  

• Be part of a global leader in security solutions with a reputation for innovation.
• Work in a collaborative environment where your contributions directly impact customer success.
• Opportunity to grow your skills in technical support, security systems, and customer service.

📩 Ready to secure your future with us? Apply by May 23rd, 2025!

👉 Email your resume to: [email protected] | Learn more: www.abloy.ca

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• ABLOY Canada is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace.