PSI Communications has been a driving force in the Portland area for years. Our Verizon Customer Service Representatives and other team members are highly skilled in customer acquisition, business development, and increased brand visibility and customer loyalty. Our mission has always been to set the market standards in personalized consulting, acquire key accounts for Verizon, and develop creative and innovative strategies to drive revenue. With these aggressive goals in mind, we are looking for an Verizon Customer Service Representative to join our team!
The best Verizon Customer Service Representatives are extremely confident and are ambitious, driven self-starters. Verizon Customer Service Representatives are undeniably dedicated to our goals, executing at a high level, and have a passion for people with extraordinary service.
Responsibilities for our next Verizon Customer Service Representative:
Build genuine relationships with new and existing customers to promote brand loyalty
Qualify new inquiring customers for our products and services
Answer any questions regarding products, services, features, or the sales process through delivery effectively
Negotiate contracts and any service renewals, and upsell products when necessary
Communicate professionally and courteously when interacting with customers or other entry-level sales consultants
Provide support to other entry-Level sales consultant and upper-level management to ensure a cohesive level of exceptional service
Become familiar with the market research of the region to better understand and be an expert for our customers
Qualifications and Relevant Experience for a Verizon Customer Service Representative:
A High School Diploma or GED equivalent is required
1+ years of experience in an entry-level, sales, customer services, or a related field is preferred
Strong attention to detail and ability to manage multiple tasks effectively
Team player with the excitement of working with other entry-level employees and external customers
Exceptional and professional communication skills
A high drive and ambition to succeed and achieve goals
Job Type: Full-time
Pay: $44,000.00 - $54,000.00 per year
Benefits:
Dental insurance
Health insurance
Vision insurance
Shift:
8 hour shift
Work Location: In person
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