CSC Customer Service Rep II

A prestigious hospital located in central Texas is looking to hire administrative support to their team!

Location:Temple, TX

Available Shifts:

• Position 1 & 2:
• 11:30 AM – 8:00 PM, Monday to Friday (Weekends Off)
• Position 3:
• 1:30 PM – 10:00 PM, Thursday to Monday (Tuesday and Wednesday Off)

Job Summary:

• Answer calls from the public, patients, employees, and visitors
• Document and dispatch work requests
• Monitor alarms (doors, gates, parking lot intercoms, CCTV)
• Assist with patient transporter assignments
• Support departmental projects and suggest process improvements

Requirements:

• Education: High school diploma or GED
• Experience: At least 1 year; preferred experience in healthcare, call center, or dispatch

Skills:

• Strong customer service and conflict resolution skills
• Proficient in Microsoft Office
• Strong written and verbal communication in English
• Able to work effectively in a fast-paced and high-pressure environment