Role : Customer Service Specialist

Years of Experience: 1+ years

Location: Querétaro, Mexico

English Speaking Level: Advanced

Requirements:

• Candidates must live in Querétaro.
• Candidates must be willing to work from office, on-site. Remote working is not available, and hybrid working cannot be guaranteed even after training.
• Candidates must have Advanced English Level (B2 in CEFR Scale)
• Candidates must have 1 year of Contact Center experience.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

"If you are interested please share your resume to [email protected]"