TELUS Digital crafts unique and enduring experiences for customers and employees by driving digital transformations. We are the brand behind the brands, consisting of global team members passionate about elevating customer journeys and driving innovation. Our integrated capabilities include digital IT services, AI-fueled automation, trust and safety services, and digital design and consulting. Powered by Fuel iX™, our proprietary GenAI engine, we help enterprises advance GenAI projects quickly and securely. Guided by our Humanity-in-the-loop principles, we prioritize responsible technology development to create inclusive, thriving communities worldwide.
This is a full-time on-site role for a Customer Service Representative, located in Quezon City. The Customer Service Representative will handle day-to-day tasks including assisting customers with inquiries, providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. This role requires active communication and problem-solving skills to effectively address customer needs and resolve issues.