Company Description

UNIQUE DELTA FORCE SECURITY PRIVATE LIMITED is a security company based in Pune, Maharashtra, India. Located on the 2nd floor of Nana Chambers above Bank of Maharashtra, Kasarwadi, the company specializes in providing top-notch security solutions. We strive to deliver high-quality services tailored to meet our clients' specific security needs.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Pune. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. The role involves managing and resolving customer issues promptly and efficiently while maintaining a high standard of professionalism.

Qualifications

• Skills in Customer Service Representatives, Customer Support, and Customer Service
• Experience in ensuring Customer Satisfaction and enhancing Customer Experience
• Excellent communication and interpersonal skills
• Ability to resolve conflicts and handle complaints effectively
• Strong problem-solving skills and attention to detail
• Previous experience in a customer service role is a plus
• High school diploma or equivalent