Are you looking for an opportunity to work at a rapidly growing company? If so, we are be the business for you.

We are Omnie! We provide thorough, fast, and high-quality customer service for customer-centric, premier brands.

We are looking for people who love to learn new things, have a passion for technology, but most importantly, want to provide world-class customer service.

Responsibilities and duties

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer inquiries.
• Knowing our client's brand inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, and comments.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
  
  

Requirements

• Upbeat, friendly, team-player attitude.
• High school diploma, general education degree or equivalent.
• Ability to stay calm and connect with customers.
• Comfortable using computers.
• Experience working in customer service.
  
  

Why Work Here?

• Make your mark! Expand your skills and fast-track your career within this high growth role and time within the organization.
• Join a team of driven, talented, proven problem-solvers, dedicated to a mission of changing the current landscape of customer service.
• Work from home opportunities available after successful training.
• Great benefits after 6 months.
  
  

Job Type: Full Time

Job Location: Vancouver