Company Description

MSI, founded in 1975, is a leading supplier of flooring, countertop, wall tile, and hardscaping products in North America. Headquartered in Orange, California, MSI maintains over 45 showrooms and distribution centers in the U.S. and Canada. The product line includes quartz, porcelain, ceramic, LVT, natural stone, and glass products imported from over 37 countries.

Role Description

This is a full-time on-site Customer Service Representative role located in Las Vegas, NV. The Customer Service Representative will be responsible for providing support to customers, ensuring satisfaction, and delivering exceptional customer service on a daily basis.

Qualifications

• Customer Service Representatives and Customer Support skills
• Customer Satisfaction and Customer Experience skills
• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution abilities
• Strong attention to detail and organizational skills
• Prior experience in customer service roles is preferred
• High school diploma or equivalent required