We're hiring a Customer Support Associate at JYNYSYS IT PVT LTD. Location: Andheri - East, Mumbai Job Description - IT company in Mumbai looking for Customer Relationship Manager to provide online and voice customer support to domestic and international clients. This role is to provide online customer support services to new & existing clients. Role: Maintaining a pipeline of all sales using CRM software. Calling existing and potential customers to inform them about company products and services Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Developing and sustaining solid relationships with customers to encourage repeat business. Promptly responding to customer queries via email, phone Responsible in calling the clients for reactivation and solving their queries Designation - Customer Support Associate Who can apply - Freshers and experienced both Shift - 5 days working (Rotational shifts) Weekly Offs- 2 Days (Saturday & Sunday) Minimum Qualification- Graduated / Under-Graduate Timings: 10am - 6pm & 3pm - 11pm Skills: Excellent English Communication skills will be eligible. (Can read, Write & Speak) Base Location- Chakala, Andheri - East, Mumbai Company Profile: Jynysys IT https://jynysys.com/ Jynysys IT, incorporated in 2017, offers specialized outsourcing services in the fintech industry. It has a leverage in turnkey solutions to global brands wanting to enter the Indian markets with their products. Job Types: Full-time, Permanent, Fresher Pay: ₹216,000.00 - ₹420,000.00 per year Schedule: Rotational shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 8767058836